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Interdependent develops Talent Management and Career Capability systems to meet current and future needs. We have consulted with a broad range of clients such as Aristocrat, CSIRO, EnergyAustralia, Coca Cola Amatil, ING Direct, Sydney Water to define capability and talent management systems.

We develop managers' leadership and career management skills so that their conversations build career partnerships which support sustainable organisations.

The recent 'Making It Happen' workshop on Sustaining Talented Communities opened with some activities to draw out the comparative influence of generational difference on engaging and retaining talent.

The key findings from our hothouse research were that preferences, such as career anchors and network strengths, were a greater influence than generational cohorts on ways of selecting an employer. We also focused on the digital divide and the impact of casualisation and professionalisation as areas that we as HR professionals influence to sustain talent.

Click here to see the overheads of this first session and workshop if you are interested.

Lisa Mulligan gave a great, sharp presentation of Coca Cola Amatil's career development strategy. She described the importance of the career conversation for any talent program to work and outlined the career workshop and material that we had built with CCA and how she then took that and further customised it.

Natalie Nicholson from ING Direct presented the influence of the Orange Way - the ING Direct culture on the design of the Talent Management process. ING Direct are targeting just the executive level this year and they are at the beginning of the process. This was compared with Lisa's outlines of more mature systems at CCA and P&O.

Jen Pangas outlined the Hewitt Associates Talent Mgt program. Jen has to spend 3 days every quarter in another part of the world working with a group of 25 high potentials to identify growth strategies for Hewitt. Last stop was Paris, next is New York.

Jesscia Linsell spoke of the variety of work at RailCorp and the challenges in professionalising the Operational Area. Not quite as much "WOW" factor as Hewitt's approach but Jessica certainly impressed us with the range of projects that she had worked on over a few years.

The drumming workshop at lunch time was a highlight.

About 25 people stayed for the afternoon session which was a practical overview of process and shared learnings.

The next 'Making it Happen' workshop will be in March 2008 (unless I'm inspired beforehand). Let me know if you would like to be placed on our contact list.

Rosemary Bishop

I recently consulted in Bhutan to assess the feasibility of establishing a Contact Centre. Before I went on this assignment I took the Princess of Bhutan to a number of Contact Centres in Sydney so that she better understood the challenge. I'd like to thank Sarah Wade from the Commonwealth Bank, Scott Unwin from NRMA Insurance, the staff at the Dept of Housing Contact Centre and Peter Mushenko from EnergyAustralia.

I have been invited to present a paper on Bhutan - 'A Case Study of Buddhism and Business - an Opportunity for Transformational Learning' at the 'Business as an Agent of World Benefit' Forum on Management Knowledge Leading Positive Change. This Global Forum will be held from October 23rd - 25th 2006 at Case Western Reserve University, in Cleveland, Ohio, USA.

Rosemary Bishop

Below is an extract from 'A Case Study of Buddhism and Business - an Opportunity for Transformational Learning':

" What are the lessons that I learnt from Bhutan?
Bhutan has a tiny population of about 635,000. There is a fierce sense of pride in Bhutan - a real belief that they are the last Shangri-La and young people have little desire to live elsewhere. I brought back a keen sense of the contradictions that emerge with economic growth and the strength that the concept of Gross National Happiness (which focuses on economics, culture, governance, and the environment) provides to support discussion about what is good for Bhutan. As the Monarchy is changing in 2008 to an increasingly constitutional format there is public debate about the capability of people to make sound judgements. The way people see themselves is moving from being dependent to independent. The power of the story, the clarity of responsibility and the integration of the past and the present are the key elements in transforming Bhutan towards a sustainable future. On reflection, while consulting and coaching here, I see that these elements are also keys for the constant re-creation of our selves and our teams. Our consultancy is now focusing on the Art of Re-Creation for team performance and self-management."

Click here to view the full Paper Outline

Click here to view 'Business and Buddhism in Bhutan' presentation

Team Performance Coaching

Team Performance Coaching has achieved great outcomes for our clients. We coach the team leader based on interviews and real feedback from the team and key stakeholders. We've worked with several teams to improve role clarity and performance expectations, project systems and relationships. The process is simple and effective. We find out what is really happening and work with the manager to lead the changes required. Team Performance Coaching establishes the readiness for change, required system improvement and development needs. While the timeframe has varied, depending on the challenge, the process has consistently included qualitative data, evidence based coaching, opportunities for leadership and change, detailed reporting systems and team workshops. Great value for real outcomes.

Self Renewal

We are working with a number of clients on tailored development programs. These include executive coaching, mentoring and career management programs. While each response is unique, there are some common elements - real feedback from significant others, a stretch activity and guided self reflection. Outcomes have included increased informal mentoring, informed career changes and improved team management. We are running our first Circle Coaching sessions now which is a bit of a cross between a speed dating process and peer coaching!


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